Frequently Asked Questions

About My Shop

What currency are you using?

Prices are in Canadian Dollars.

How are payments processed

I use Stripe to process all payments on my website.

What forms of payments do you accept?

I accept all major credit and debit cards, specifically Visa, MasterCard, and American Express.

Where are your products made?

At this time, I have all my products made in Canada.

Do you sell wholesale?

I print in small quantities. If there is a demand for a product I will print more. If you're interested in buying items in bulk, please contact me at hello@leeleemacdonell.com.

Can I return an item?

All sales are final, unless there is a defect or flaw. If your order arrives damaged I will do everything I can to fix the situation.

Please contact me within 7 business days of receiving your damaged or problem order so that I can help.

I will only replace items if they are defective, damaged, or if I shipped you the wrong item.

Please contact me with any return or exchange questions you may have before ordering. I'm happy to help.

I can't offer refunds on personalised and/or custom orders and projects.

How accurate is the colour of your products?

There may be slight differences in colour due to the variations in monitors and devices. I've done my best to make sure that what you see on-screen is an accurate representation of the actual product. Get in touch before you buy if you have any questions.

Any questions?

I want you to be comfortable working with me.

I welcome your questions. Please contact me at hello@leeleemacdonell.com.

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